Frequently Asked Questions
This section has been designed to answer some of the questions most often asked about AMS and its Medical Staffing Services. If you can’t find the answers you’re searching for, please don’t hesitate to contact us directly.
- ABOUT AMS
How experienced is AMS?
Everyone attached to or working with AMS has a long and experienced background directly within the medical industry. The owner of AMS has in excess of 10 years direct experience in both medical and healthcare staffing. This “depth of experience” guarantees you staffing services that brings a reliable understand of your needs and requirements to every assignment.
Does AMS carry Professional Liability Insurance?
Yes, absolutely. AMS carries its own$1,000,000/$3,000,000 professional liability insurance coverage.
Is there any emergency line for after business hours?
Of course there is. We would not be the specialist healthcare staffing organization we claim to be if we did not have a 24/7 emergency on-call line. For your reference, that number is: 954.980.8004.
What 3 things make AMS different from other healthcare staffing agencies?
1) AMS provides only highly-qualified supplemental healthcare professionals to its medical and healthcare clients.
2) AMS can always be counted on to rapidly fill any supplemental staffing needs on a 24/7 basis.
3) AMS delivers true value and cost efficiency to all its healthcare clients.
How does AMS Services differ from other agencies?
Where other agencies only promise dependable services, AMS delivers fast, reliable, and effective staffing solutions matched precisely to your exact specifications and professional needs.
What medical sectors do you serve?
AMS provides supplemental staffing to Home Health Agencies, Hospitals, Rehabilitation Centers, and Out-Patient Facilities throughout the State of Florida.
What positions do you staff for?
Our direct focus is currently on providing:
• Registered Nurses
• Licensed Practical Nurses
• Allied Health Professionals
• Occupational Therapists
• Occupational Therapy Assistants
• Physical Therapists
• Physical Therapist Assistants
• Speech-Language Pathologists
And more …
What types of services do you offer?
• Temporary to Permanent
• Per Diem Staffing
• Direct Hire
• Start Of Care
How quickly can you fill a staffing need?
In almost all cases, AMS can fill your staffing requirements with highly qualified candidates within 24 to 48 hours. Sometimes, in an emergency staffing situation, AMS can fill your needs within only a few hours. To help speed up the process, please pre-register by filling out the form on the “Your Needs” page.
What geographic areas do you cover?
AMS’ current service area is the entire State of Florida with a main concentration on staffing services in Miami-Dade, Broward and Palm Beach counties.
Do you have your own contract?
Yes we do.
Can you sign our contract?
Yes we can, after reviewing it first and including any addendum if needed.
If we need therapists, what would the process be?
AMS would require all the normal referral information, name, contact info, SOC date, certified period or authorization date range, Medicare insurance, Service needed (PT or OT), number of visits approved with date range, diagnosis, agency, and contact person approving the service request.
Do you coordinate the Assessment visits required by Medicare?
Yes we do. We will assign the 30-day assessment visit, as well as the 13th and the 19th visit.
What is your hiring process?
Our staff and employees go through a thorough, rigorous, and in-depth screening process consisting of:
• A Comprehensive Interview, licensure/certification verification and background checks at Level 2 FDLE.
• All employees must be trained and current in HIPAA and CPR
• All employees must be fully bonded and insured
• All confidentiality agreements must signed and on file
• Reference letters must be presented and confirmation of references must be established
Is your staff insured?
Yes, every staff member provided has comprehensive liability insurance coverage
Do you have up-to-date HR files for your staff?
Yes, we maintain comprehensive HR files on our staff and they are available to our clients at anytime.
Do your PT’s and OT’s treat the client?
Generally, our PT’s and OT’s do the evaluations, assessments, and discharges. Our PTA’s and OTA’s normally treat the clients.
- CLIENT CONCERNS
What if we are not satisfied with the services of the staff provided?
Our policy is quite simply, “Client First”. Therefore, we will replace any staffing position if our client is not completely satisfied.
How do you ensure your clients’ confidentiality?
We maintain the highest level of security for our files and we will never release confidential information about our clients to any unauthorized persons. We are totally HIPPA compliant.
How do I arrange for homecare services?
You simply call 954.980.8004 24 hours a day 7 days a week. We will set up a meeting to discuss, understand your needs and requirements and then swiftly arrange staffing services.
What are your business hours?
AMS maintains normal business hours, our offices are open Monday through Friday from 9am to 5pm (ET).
Is there any emergency line for after business hours?
Yes, we maintain a responsive 24/7 emergency on-call line.
- PAYMENTS AND PRICES
What do you charge for Staffing?
AMS delivers value and cost efficiency to all its healthcare clients. We do, however, provide the most competitive pricing structure to be found anywhere. Rates depend upon the number of staff members needed, the duty expected of them and the experience required of each.
Does payment go to the agency or directly to the staff?
All payments are made directly to AMS. We have established a safe and comprehensive payroll process for our staff.
What is your billing process?
We print out our invoices weekly and send them to our clientsby post, fax, or email, whichever method is required or most convenient for them.